Public support submissions

Information you choose to send

We store the app, request category, summary, message, and—only if you opt in—your reply email address.

Do not include passwords, access codes, payment details, private keys, or other secrets. The form does not automatically attach device details, account email, logs, gameplay data, or diagnostics.

How it is used

The submission is kept in the private TurboInc support system so an authorized owner can review the problem or suggestion. A minimized internal notice contains only the ticket number, app, and category.

Reply contact

Providing a reply email is optional. If you do not provide one, TurboInc cannot contact you about the submission.

App policies

This notice covers only information submitted through the public support form. See the full RUNEFALL privacy policy for RUNEFALL account, online play, and service data.